Home / Privacy Policy
Privacy Policy
This explains what information we collect when you shop with us, how we use it, and who we share it with.Last updated: August 2026
Information We Collect
When you browse, create an account, or place an order, we may collect:
- Your name, shipping address, email, and phone number
- Order details — items purchased, order value, and order history
- Your GCash account details, if you request a refund, which we use only to send your refund to the right place
- Messages you send us, for example when requesting support or a return
- Basic technical data like your browser and device type, collected automatically to keep the site running smoothly
We never ask for your GCash MPIN, password, or one-time PIN, and we don’t store your full card or banking details. If you’re due a refund, we’ll only ever ask for the GCash account number to send it to — never your login credentials.
How We Use Your Information
We use your information to:
- Process, verify, and ship your orders
- Communicate with you about your order, including on Messenger and by email
- Respond to questions, returns, and support requests
- Keep our records accurate and improve how our site and store run
We don’t sell your personal information to anyone.
Who We Share It With
We share the minimum information needed with:
- Our courier partners, so they can deliver your order to the address you provide
- Service providers who help us run this website (such as hosting and site tools), who only use your data to provide that service to us
We may also disclose information if required by law, or to protect our rights, customers, or the security of our site.
Cookies
Our site uses cookies to keep your cart and account session working, remember your preferences, and understand how the site is used so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site — like checkout — may not work properly without them.
Data Retention
We keep order and account information for as long as needed to fulfil orders, handle returns, and meet our accounting and legal obligations. You can ask us to delete your account information at any time, subject to records we’re required to keep.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by messaging us on Messenger or emailing zoziabeauty26@gmail.com.
Children’s Privacy
Our site isn’t intended for children, and we don’t knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we’ll remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in how we operate. Updates take effect once posted on this page.
Questions about your data?
Message us on Facebook Messenger or email zoziabeauty26@gmail.com.